For AI agents: a documentation index is available at https://docs.coverbase.com/llms.txt. This page is also available in markdown by appending .md to the URL.
This page describes how Coverbase integrates with the systems your organization already runs and how those integrations behave end to end. It’s intended for security, integration, and procurement teams evaluating Coverbase as part of a broader third-party risk and vendor lifecycle stack.
The integration model is built around three layers: inbound API calls that bring data and commands into Coverbase, a workflow engine that orchestrates the work, and outbound webhooks that notify your downstream systems as work progresses.
Architecture
Inbound
External systems push data and commands into Coverbase. Procurement platforms create vendors, intake forms submit questionnaires, CMDBs sync service catalogs, and GRC tools start assessments. Each is a standard authenticated API call.
Orchestration
Once data lands, the workflow engine takes over. Triggers fire on object events, schedules, or external invocation. Conditions branch the flow on risk score, tier, data class, jurisdiction, or contract value. Actions execute the work: send a questionnaire, request evidence, run Copilot, raise review gates in parallel, and wait for their outcomes.
Outbound
As workflows progress, Coverbase fires webhooks to endpoints you control. Webhooks carry the event type and the affected object, so ServiceNow, Jira, Slack, Ariba, Icertis, or your data warehouse can react in real time.
Orchestration is yours to configure and to change. Workflows are built in a no-code designer in the Workflows section of the dashboard: pick a trigger, add conditions, add actions, activate. Coverbase will build the first set with you during onboarding, and they are handed over as ordinary editable definitions rather than as locked configuration. After that, both the definitions and every running instance are reachable through the dashboard and the API, so you can interrupt, modify, or replace any step at any time. See Configuring your data model.
Public API surface
The public resource API covers these operations:
Bulk vendor/assessment loading is also available through the separate Import API. Control sets, statuses, tags, and scale levels are referenced by ID in these requests/responses; configure them in the dashboard.
The public API uses plural route names (
/v1/vendors, /v1/assessments). Internal dashboard routes use singular nouns and are not part of the supported public surface.Where to go next
Integration patterns
The four shapes every integration composes: inbound push, outbound sync, webhooks, file-based import.
Platform-specific guides
How the ProcessUnity, ServiceNow, OneTrust, Workday Strategic Sourcing, and Aravo integrations work, with architecture diagrams.
Workflow engine
Triggers, conditions, and actions. How orchestration logic is composed.
Triggering workflows from external systems
Three patterns for starting work in Coverbase from outside the UI.
Webhooks
Register endpoints, subscribe to event types, verify signatures, handle retries.
End-to-end workflows
Full lifecycle walkthroughs for onboarding, parallel review, monitoring, and offboarding.
Reviews, approvals and gates
Gate outcomes, parallel domain-scoped SME reviews, multi-approver logic, and rework loops.