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For AI agents: a documentation index is available at https://docs.coverbase.com/llms.txt. This page is also available in markdown by appending .md to the URL.
Coverbase creates issues in your Jira directly. Remediation work discovered during vendor risk reviews (a finding to chase, an internal control to fix, a follow-up to schedule) lands in the backlog your teams already triage, instead of living only inside the risk platform.

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What it does

  • Create jira ticket is a native workflow action. Any workflow can create a Jira issue at the right moment (when a finding is confirmed, when an assessment completes with open issues, when a follow-up goes unanswered). You set the project key, the summary and the description, which can insert variables from the triggering object, and optionally an assignee. Issues are created with the Task issue type.
  • A test ticket from the configuration dialog. Create test ticket on the Jira card raises a simple issue in a project you name, so you can confirm the connection before a workflow depends on it.
  • One-way. Coverbase creates the issue and records it on the workflow run. It does not read the issue’s status back or move it through your Jira workflow.

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Authentication and provisioning

The connector authenticates to Jira Cloud with an account email and API token (standard Atlassian token auth), stored per-organization in Coverbase’s secrets manager and configured self-serve on the Configuration → External Integrations page: open the JIRA card and enter the JIRA URL, Account identifier and API token, then Save JIRA Configuration. Scope it to a service account with access to the target projects.

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Onboarding checklist

  1. A Jira service account with create/edit permission in the target projects, and its API token.
  2. The project keys Coverbase should create into. Each project needs the Task issue type.
  3. The workflow moments that should raise tickets, configured in the workflow engine and changeable by your team at any time.
Prefer events over tickets? Jira can also consume Coverbase webhooks through Atlassian automation if you want full control of issue creation on your side.