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For AI agents: a documentation index is available at https://docs.coverbase.com/llms.txt. This page is also available in markdown by appending .md to the URL.
The ISNetworld connector feeds the Certificate Vault. You bring your own ISNetworld subscription, and Coverbase reads it with your credentials once a day.
If a ISNetworld response does not have the shape Coverbase expects, the sync stops and records the error. It never treats such a response as an empty list, because an empty pull archives every certificate the network supplied.

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What it does

ISNetworld grades contractors on safety, insurance and compliance for the hiring clients that sponsor them. Coverbase reads the grades for your hiring client account and writes each contractor’s ISNetworld grade, with its expiry date, safety statistics (such as TRIR, EMR and DART rate) and insurance into the vault.
  • Matched to your vendors. Each record is matched to a vendor by a match recorded on an earlier run, then by its domain (walking up to the parent domain, never down), then by its exact legal name. A record that matches no vendor is skipped.
  • Kept current. A network record is keyed by the network’s ID and the certificate type. A complete pull archives records the network no longer returns.
  • Read by prequalification. Network grade, network status and safety or ESG figure conditions in your prequalification rule sets read these records. Only current records count.

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Authentication

ISNetworld uses OAuth 2.0 client credentials at https://api.isnetworld.com/oauth/token. With an account ID, Coverbase reads /v1/hiring-clients/<account ID>/contractors; without one, /v1/contractors.
  1. Ask ISNetworld for API client credentials for your hiring client account.
  2. Note your hiring client ID.

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Set up in Coverbase

  1. Open Configuration → External Integrations and click ISNetworld.
  2. Enter Client ID, Client Secret, and Account ID (your hiring client ID).
  3. Click Save, then Test connection.
  4. On the Certificates page, the Networks card shows ISNetworld as connected, with its certificate count and last sync. Click Sync now for the first pull.
If a sync fails, the panel and the Networks card show The last sync failed with the reason. Only Coverbase’s own error messages are stored, never a credential or the provider’s response. Remove deletes the stored credentials; certificates already pulled stay.

Certificate Vault guide

The vault, rule sets and overrides.

Certificate Vault and prequalification

What prequalification does.

Front Door triage

Prequalification on an intake request.

Integration directory

Every system Coverbase connects to.