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For AI agents: a documentation index is available at https://docs.coverbase.com/llms.txt. This page is also available in markdown by appending .md to the URL.
This guide is part of the User Guides collection. It covers the Rulebook tab under Marketing. For submitting, reviewing and sweeping, see the Marketing compliance guide. For the rules a partner sees before submitting, see The partner portal, for partners.
Marketing compliance is an optional module. If you do not see Marketing in the left navigation, ask your Coverbase account team to turn it on.
A rule is one check an asset must pass: a required disclosure, a forbidden claim, a trigger term that needs its companions, a brand rule, or a general UDAAP rule. Rules ship in rulebooks, one per regulation or standard. A program applies the rulebooks you pick for it, and each rule runs only on the product types and channels it is scoped to. Every flag records the rule and the rulebook version that raised it, which is what the exam packet’s sign-off lists. The mistake people make most often is trying to edit a library rule. Library rulebooks are read-only. To change a rule, fork the rulebook, then edit your copy and assign the copy to your programs. See Forking and versions.

The Rulebook tab

Open Marketing, then Rulebook. Rulebooks are grouped, each with its rule count and the product types it applies to. A library rulebook reads Library · vN; your fork reads Yours · vN. The views All and Enabled switch between every rule and the rules switched on. The search box matches rule names and citations. Each rule row shows Rule, Citation, Checked By (Pattern, AI or Pattern + AI), Severity and On/Off. Click a row to open the rule.

What ships

Eight rulebooks. Severity is the rule’s default; a flag carries it.

FDIC Part 328 Subpart B

How a non-bank may describe deposit insurance, and the bank it must name when it does. Applies to every product type.

Reg DD deposit advertising

What an advertisement for a deposit account must say when it states a rate, a bonus or that the account is free. Applies to deposit programs.

Reg Z credit advertising

Trigger terms, required disclosures and approval claims for credit cards, loans and buy-now-pay-later.

Reg E prepaid and payments

Fee disclosure timing, account naming and speed claims for prepaid cards and payment products.

Visa brand standards

The issuing statement and mark treatment Visa requires of a co-branded card. Applies to debit card, credit card and prepaid programs whose network is Visa.

Mastercard brand standards

The issuing statement and card-face requirements Mastercard sets for a co-branded card. Applies to debit card, credit card and prepaid programs whose network is Mastercard.

Endorsements, email and SMS

FTC endorsement disclosures, CAN-SPAM and TCPA elements. Applies to every product type.

UDAAP general

Unfair, deceptive or abusive claims that any channel can carry. Applies to every product type.

Pattern checks and AI checks

Each rule is checked one of three ways, shown under Checked By. A pattern is one of three kinds:
  • A required phrase must appear: one of the listed phrases has to be in the text.
  • A forbidden phrase must not appear: none of the listed phrases may be in the text.
  • A trigger phrase needs its companion nearby: wherever a trigger phrase appears, a companion phrase has to appear within a set number of words. The rule drawer reads within N words of the companions.
Some patterns run only when the text mentions a scope phrase, shown as only when the text mentions in the drawer. The APY companions rule, for example, stays quiet on a page that states no rate. Phrases and instructions never carry a bank’s wording. A rule names {bank_name}, {partner_name}, {program_name} or {network_name}, and the program’s Approved Language fills them in when the rule runs. That is why the same library rule checks each program for its own issuing statement. A pattern flag carries High confidence. An AI flag carries the model’s confidence, and Low confidence, quote not located when the quote the model returned is not in the text; the flag is kept so the reviewer sees the claim, and nothing is highlighted.

Forking and versions

Library rulebooks carry no organization and are the same in every workspace. They are read-only: opening a library rule shows Library rules are read-only. Fork the rulebook to edit a copy. To change a rule:
  1. Open the rulebook and click Fork for editing. Coverbase copies every rule into a rulebook of your own, keeps a record of which library rulebook it came from, and opens the copy. The copy reads Yours · v1. If the rulebook was already forked, the button opens your existing copy.
  2. Assign the fork to your programs with Edit program, under Rulebooks. A program that still lists the library rulebook keeps running the library’s rules.
  3. Edit rules in the copy. Each rule’s drawer has What the rule checks (the AI instruction), Deterministic check (the pattern, which runs first), Severity, Applies to Products, Channels, Remediation text the partner sees and Sample language the partner can lift as-is. Click Save as vN.
Every save bumps the fork’s version. A flag records the version that raised it as Rule vN, so a flag raised under v3 reads as v3 after you save v4. The exam packet’s Rulebooks in force part lists each rule as it read during the period, with the dates it changed. On/Off on a rule switches it off for every program that uses the rulebook. The drawer says how many programs a rule is on for. A rule in a library rulebook can be switched off without forking.

Testing a rule

Open a rule and scroll to Test Against Text. Paste marketing copy, pick under Program whose approved language to use the program whose bank text and approved claims should fill the rule’s placeholders (or No program), and click Run check.
The rule drawer for A stated rate is labeled APY, showing its citation, Pattern + AI under Checked By, High severity, the What the rule checks instruction, a Deterministic check reading a trigger phrase needs its companion within 15 words of APY or annual percentage yield, Applies to Products reading Deposit, Remediation text the partner sees, Sample language, and a Test Against Text section with pasted copy, a program picker, the Run check button, and a result reading Pattern check ran and AI ran with one hit quoting the phrase 4.5% interest at high confidence.

A rule's drawer with the test run: the pattern ran, the AI ran, and one hit quotes the passage.

The result says Pattern check ran or Pattern check skipped (the rule has no pattern, or its scope phrase is absent), AI ran or AI skipped, and either No hits or each hit with its quote and confidence. A test changes nothing: no flag, no review, no version.

Troubleshooting

Marketing compliance guide

Programs, reviews, the screenshot view, sweeps, notifications and the exam packet.

The partner portal, for partners

The rules and sample language a partner sees before submitting, and the quick check.

Detector library

Radar’s detector library, which the rulebook library is modeled on.

Permissions and roles

Who can fork and edit a rulebook.